set up a direct debit

Set Up A Direct Debit

With direct debit your payments are automatically deducted from your back account or credit card on the due date. Complete the direct debit form below to register for direct debit.

Direct Debit FAQs

What is the frequency for payments?

Payments are made every 2 months for residential accounts, and monthly for non-residential accounts. The amount that you owe is taken out of your bank account or credit card after you've received your bill.
When do the payments get made?

Your bill is always paid on the due date, so you never need to think about your bill at all. If the due date falls on a weekend or public holiday, we'll debit your account on the next business day.
How do I change or cancel my direct debit.

If you wish to change any details of your direct debit or cancel the set up, edit and submit the form or contact us and we'll process this for you.
What is the cost?

There is no cost to pay by direct debit. Just your usual bank fee for electronic transactions will apply.